Telephone Etiquette Tips

By: Janet Adetu Date: Last yearComment: 0 Category: Etiquette Tips

When having a conversation on the phone, be sure to use the tips below;
- Focus your attention on the person 
- Enunciate/articulate clearly. Speak distinctly
- Use simple English. Avoid slang or acronyms.
- Use action specific words & direction
- Use the person’s name during the conversation
- Always speak calmly & choose your words naturally.
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